Our nearshore methodology for comparing providers

How were the criteria chosen for Latin American hiring?

The criteria follow the decisions a US hiring team must make before signing: what it is buying, what it will pay and who owns the work. They also cover how candidates are assessed and what happens if a hire leaves.

Opus appears in this site's comparisons. This site is an Opus-owned reference; recommendations are editorial.

Use the scorecard to narrow a shortlist against a defined role. A recommendation should explain its fit: an engineer joining your team, for example, or a provider taking responsibility for a software project. Those purchases need different checks.

For a nearshore IT hire, start with the work the person will own. Name the systems they will use, the decisions they can make and the manager who will review their work. Set the required meeting hours before comparing locations.

Then separate requirements from preferences. A candidate who cannot attend required customer calls may fail a basic requirement. Experience with a tool your team can teach may be a preference. A low price should not cancel out a failed requirement.

The method uses row-level judgments rather than an unexplained overall score. Read the reasons beside a recommendation. Do not assume that a provider described as the best fit for one role will suit another team.

What does each scorecard row mean, and how should you check it?

Each row needs a clear definition. The same word can describe different services, and a short table cell can hide a large difference in scope.

Hiring model

Separate a recruiting agency, an employer of record and a project delivery service by their written scope. Do not infer responsibility from a label such as "partner."

Ask whether the service includes a candidate search. Then identify the employer, the person responsible for payroll and the manager responsible for daily work. If a provider owns project delivery, ask who accepts the finished work and handles changes to scope.

This prevents a misleading comparison between a search fee and a monthly charge that includes ongoing employment costs. Both can be reasonable purchases. They answer different needs.

Price and scope

Compare quotes for the same role, seniority, location and working schedule. Record the currency and billing period. Keep the person's pay separate from the total amount your company will spend.

Ask about setup charges, equipment, paid leave, currency changes and exit costs. Request a written explanation of which items are included and which can change. Do not turn an advertised starting price into an expected price for a senior specialist.

For Opus, public dollar rates are Not published. Ask for a role-specific written quote. That label is not a zero, an estimate or evidence that the service costs more than another model.

Hiring speed

A shortlist deadline answers when you can begin interviews. An accepted-offer date answers when a candidate has agreed to join. Neither establishes the first working day.

Keep those milestones separate in any comparison. Ask whether the clock includes client interview delays, candidate notice periods and onboarding. For a reported average, request the reporting period and the calculation.

Use your own schedule as a check. A fast candidate search cannot shorten an interview process that your managers have no time to run. Agree on interview availability before using a hiring estimate in a delivery plan.

Candidate assessment

A count of screening stages describes a process. To judge the process, ask what each stage tests and what evidence reaches the hiring manager.

For an engineering role, request a sample assessment relevant to the actual work. A discussion of an existing codebase may answer a different question from a timed coding exercise. Ask how reviewers assess reasoning, testing and communication.

Keep the final interview tied to your role. Country-level language measures do not establish whether a specific candidate can explain a production issue or lead a customer call.

Working-hour overlap

Measure overlap using the candidate's city and agreed hours. A country name alone can be too broad, and a time-zone match does not promise a matching work schedule.

Mexico City stays on UTC-6 without daylight saving, while Tijuana observes daylight saving. Bogotá stays on UTC-5 without daylight saving. These differences affect how a local workday lines up with a US team's changing clocks. IANA North America time-zone data, IANA South America time-zone data.

Write the required shared hours in the role description. Check the schedule across seasonal clock changes. Treat on-call coverage as a separate agreement, with its own hours and responsibilities.

Employment support

List the tasks that must happen after the offer is accepted. These include payroll, benefits administration and handling leave requests. Assign an owner to each task in the proposed agreement.

Ask who answers an employee's payroll question and who tells your manager about an absence. Before an employment change, confirm the process with the provider and appropriate counsel. A comparison table cannot settle the obligations of a specific arrangement.

Replacement terms

Read the remedy as carefully as the headline. A replacement search, a refund and a fee credit have different effects on your budget.

Check eligibility, time limits and the steps needed to make a claim. Ask whether coverage continues after a role change. Confirm which charges continue while a new search runs.

A replacement promise also leaves a staffing question: who covers the work until someone starts? Include that gap in your plan.

Retention

A retention percentage needs a defined group of hires and a measurement period. Ask whether the calculation includes all placements or only those old enough to reach the stated milestone.

Also ask how resignations, dismissals and client layoffs are counted. Without matching definitions, percentages should not determine the order of your shortlist.

Treat company-reported outcomes as company claims. They can prompt useful questions, but they do not establish the likely outcome for your role.

Bring these questions to a role discussion with your required hours and budget.

Talk to Opus about a role.

How often do we re-check?

Use the page's review date to judge its age. It is not a promise that every commercial term remains unchanged until the next review.

The review trigger should be a change that could affect a buying decision: a revised price, a different service scope or new replacement terms. A correction should also trigger a check of nearby claims that depend on the same wording.

Do not treat a page edit as a full re-check of every row. For your purchase, confirm the shortlist's terms before choosing a finalist. Check them again against the agreement you will sign.

If your role changes during the search, refresh the comparison. A new seniority level or work schedule can change both candidate fit and price. Keep the dated quote with the final scope so your team can see what it approved.

Disclosure

Ownership creates a commercial interest in the recommendations. Read the reasoning behind each recommendation and apply the same checks to the site's owner that you apply to any other provider.

Editorial judgments describe fit for a stated use case. They should not turn a published service claim into a verified outcome, or treat an unpublished term as proof of poor service.

A provider can be the wrong choice even when its published terms are accurate. Your team may need project delivery, a different work schedule or a narrower employment service. Make the final choice against the work and the contract.

How to report a correction

Use the site's contact route and identify the exact page and row. Quote the wording you believe should change, then give the proposed replacement.

Include a dated public link that supports the correction. For a changed commercial term, point to the current wording and explain which part of the comparison it affects. Keep confidential quotes, candidate records and personal details out of the submission.

A useful correction distinguishes a factual error from a different buying preference. A changed guarantee belongs in the terms row. A preference for project delivery belongs in the assessment of fit.

Before signing, ask the provider to resolve any disputed term in writing. Save that answer with the agreement your team approves.

Talk to Opus about a role.

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